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Warranty & Guarantees

More Than a Project Promise

We want your experience with us to be personal, easy and enjoyable — before, during and long after your project is completed. That’s why we created the More Than a Project promise. 

Here’s what you can expect when working with our team:

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Your ideas will be heard

Your backyard retreat should reflect your style and help you connect with family and friends in your own unique way. That’s why we promise a collaborative design process without upselling or pushy sales techniques. We’ll listen to your ideas and dreams for your space, using our expertise to craft a custom design just for you. As your project progresses, we’ll remain flexible and open to making adjustments, so when you step outside for the first time, everything is exactly as you envisioned.

You’ll be excited about your plan

All great spaces begin with great planning. With us, you can expect a detailed plan that brings every part of your property together into a unified space. We promise to think through every detail, both seen and unseen. Some details you’ll notice right away, while others you’ll appreciate down the road. Above all, we promise to be practical, blending style with function and always keeping your budget in mind.

You’ll enjoy having our crews around

You deserve to feel comfortable with the people working on your home. We’re proud to say you’ll enjoy having our crews around. They’re friendly, down-to-earth and passionate about their work, bringing positive attitudes every day. You can rely on them to be on time, to keep language clean and tools tidy, because to us, it’s not just a job site — it’s your home.

Your landscape will thrive

You’re making an important investment, and we’re dedicated to giving you a great return. We promise professional craftsmanship and meticulous attention to detail, so you won’t have to worry about problems later on. We carefully select healthy plant materials and equip our team with the best tools and training. For aftercare, there’s no one better to help your landscape flourish than the hands that designed and built it. Count on us for expert maintenance, tailored to your property.

You’ll receive first-class care

At Nature’s Own, you’re never just another transaction. We’re committed to treating you with respect and kindness, and our care for you goes beyond just completing the project. Whether you need to talk to our crew or chat with the owner, we’re always here and easy to reach. And if something isn’t quite right with the work we’ve done, let us know and we’ll make it right, right away. We’re all about building long-term relationships and we look forward to getting to know you and your family in the years to come.

Warranty

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Hardscaping

3 years
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Plant Material

1 year
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Lighting

10-15 year manufacturer’s warranty on parts
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How it Works

Outdoor bliss is just steps away

Transforming your backyard is something to look forward to, not stress over. We're here to make it easy, every step of the way, so you can enjoy the process from start to finish. Here’s what you can expect:

Step 1

Plan

Share your ideas and dreams and get a personalized and practical design.
Step 2

Build

Watch your vision come to life with precision and care.
Step 3

Care

Customize your maintenance plan and let us keep your space vibrant and healthy.
Step 4

Enjoy!

Relax and enjoy memorable moments right in your own backyard.

Book a Site Visit

Answer the call outside. Let’s transform your yard today!

To get started, fill out the form below, call 905-892-2188 or email [email protected]

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